To request a refund you should obtain an RMA (Return Authorization). Requests needs to be produced on the web and submitted along with your order details. If you return your item without having a RMA quantity you will not be refunded. Shipping and managing rates are non-refundable. For returns by https://allhealthmarket.com/product/fitness-22/posture-trainer/posture-corrector/nose-corrector/1-set-nose-up-lifting-shaping-clip-clipper-shaper-bridge-straightening-beauty-nose-clip-corrector-massage-tool-3-sizes-no-pain/